Throughout the pandemic, cruise lines have worked hard to establish some of the highest health standards seen across the travel industry, with high regard to helping manage public health both onboard and onshore at destinations.

Below is a list of examples of some of the new protocols that various cruise lines have implemented across their operations to control the spread of COVID-19:

  • Reduced guest capacity/guest occupancy management across cabins and recreational spaces.
  • Increased downtime between cruises to allow for full ship sanitation.
  • Extensive pre-cruise screening measures and denial of boarding to anyone with flu-like symptoms.
  • Increased sanitation rounds including cleansing of all touchpoints such as railings, doorknobs, elevator buttons and gangways.
  • PPE (face shields, gloves and face masks) for all guests and crew.
  • Closure of communal areas such as public bathrooms.
  • Hand sanitising stations available throughout the ship.
  • Luggage sanitisation prior to loading.
  • Closure or staff managed buffet stations.
  • Reduction of recirculated air and upgrade of filter technology/ventilation systems.
  • Medical facilities upgraded and medical staff increased.
  • Routine testing, increased testing capacities onboard – temperature, rapid antigen and PCR.
  • New contact tracing protocols.
  • Cleaning and disinfecting protocols covering housekeeping, laundry, food processing & presentation, waste management, etc.
  • Isolation zones.
  • Revised controlled shore excursion offerings and restricted shore leave arrangements.
  • New onboard health and hygiene officers.
  • Digitisation of processes and use of smart technology, such as wearable tech, to reduce touch points, improve efficiency and increase traceability.

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